Resumé - Writer & Editor
Ted Greenberg
(for more contact details, see .pdf)
www.tedgreenberg.wordpress.com
tedgreenberg07(AT)gmail(DOT)com
OBJECTIVE: Writer/Editor
PROFILE:
Dedicated professional with diverse writing, editing and general business skills. Comfortable working with management, staff, and clients. Life-learner interested in developing and applying new skills. Intermediate level Spanish language proficiency. Technical skills include Apple OS/X and Windows, Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Adobe Photoshop, and others. Comptia A+ hardware certified.
WRITING – EDITING
• Interviewed subjects and wrote articles and student/alumni profiles for Rollins Hamilton Holt college newsletter and website.
• Edited and published bi-weekly newsletter “The RAFT” for agency intranet and limited hard-copy distribution.
• Developed cohesive group of six reporters to provide effective communication between agency teams. Generated ideas and created enthusiasm for various subjects to spark writers’ imaginations.
• Wrote informative and entertaining articles to keep staff abreast of other teams’ events and to help relieve the stress of a demanding job.
• Expanded newsletter from two to four pages; increased reporters’ responsibilities to provide material for additional space.
CUSTOMER SERVICE - TEACHING – TRAINING
• Tutored college students in academic and creative writing skills in one-on-one setting in campus writing center
• Developed training programs on improving customer service for call center agents.
• Delivered customer service and “how-to” presentations to groups of up to 30 participants.
• Created supporting course material and handouts to increase learning effectiveness.
• Managed class rosters and attendance schedules.
• Trained clients and peers in the administration and programming of telecommunications, Automatic Call Distribution, and computer systems.
• Developed lesson plans and taught adults as adjunct college instructor.
• Served as volunteer classroom teacher and Youth Group assistant for over ten years in church based setting. Developed age-appropriate curriculum for children K-5 and helped guide youth grades 6-12 in morals-building activities.
• Volunteered as assistant with Cub- and Boy Scouts setting for over ten years. Participated in numerous camping trips and fund-raising and service projects.
WORK HISTORY
International Academy of Design Technology, Orlando, Florida
Adjunct Instructor January 2008 - present
Kelly Educational Staffing, Orlando, Florida
Substitute Teacher October 2007 - present
Rollins College, Winter Park, Florida January 2007 – May 2007
Writing Consultant (Spring Semester 2007)
Hamilton Holt School Assistant (Spring Semester 2007)
Florida Agency for Workforce Innovation, Orlando, Florida 2001 - 2006
Telecommunications Systems Consultant
Inter-Tel Technologies, Inc., Longwood, Florida 1989 - 2001
Sr. Telecommunications Technician
Don Asher & Associates; Coldwell-Banker, Orlando, Florida 1988 - 1989
Realtor-Associate
RELATED VOLUNTEER WORK
Orlando Community Church, Orlando, Florida 1993 - 2006
Youth Group Assistant (2000 – 2006)
Sunday School Teacher (1993 – 1999)
Cub Scouts, BSA Troops 48 & 24, Orlando, Florida 1995 - 2005
Scout Parent
EDUCATION
Rollins College, Winter Park, Florida
Bachelor of Arts: English major, Writing minor May 2007
Belhaven College, Maitland, Florida
Associate of Arts December 2004
