Ted Greenberg
tedgreenberg07(at)gmail(dot)com(replace words with symbols)
Orlando, Florida
OBJECTIVE: Writer or editor
PROFILE:
Dedicated professional with diverse writing, editing and general business skills. Comfortable working with management, staff, and clients. Life-learner interested in developing and applying new skills. Intermediate level Spanish-language proficiency. Technical skills include Apple OS/X and Windows, Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Adobe Photoshop, and others. Comptia A+ hardware certified.
WRITING – EDITING
• Interviewed subjects and wrote articles and student/alumni profiles for Rollins Hamilton Holt college newsletter and website.
• Edited and published bi-weekly newsletter, “The RAFT,” for agency intranet and limited hard-copy distribution.
• Developed cohesive group of six reporters to provide effective communication between agency teams. Generated ideas and created enthusiasm for various topics to spark writers’ imaginations.
• Wrote informative and entertaining articles to keep staff abreast of other teams’ events and to help relieve the stress of a demanding job (e.g. during hurricane overtime shifts).
• Expanded newsletter from two to four pages; increased reporters’ responsibilities to provide material for additional space.
TEACHING – TRAINING – CUSTOMER SERVICE
• Developed lesson plans and taught college students general education subjects, primarily English Composition I & II.
• Taught and tutored college students in academic and creative writing skills.
• Developed training programs on improving customer service for call center agents.
• Delivered customer service and “how-to” presentations to groups of up to 30 participants.
• Created supporting course material and handouts to increase learning effectiveness.
• Managed class rosters and attendance schedules.
• Trained clients and peers in the administration and programming of telecommunications, Automatic Call Distribution, and computer systems.
• Served as volunteer classroom teacher and youth group assistant for over ten years. Developed age-appropriate curriculum for children K-5 and helped guide youth grades 6-12 in morals-building activities.
• Volunteered as assistant with Cub- and Boy Scouts setting for over ten years. Participated in numerous camping trips and fund-raising and service projects.
WORK HISTORY
International Academy of Design Technology, Orlando, Florida
Adjunct Instructor January 2008 – present
Kelly Educational Staffing, Orlando, Florida
Substitute Teacher October 2007 – present
Rollins College, Winter Park, Florida January 2007 – May 2007
Writing Consultant (part-time)
Hamilton Holt School Assistant (Spring Semester 2007)
Florida Agency for Workforce Innovation, Orlando, Florida 2001 – 2006
Telecommunications Systems Consultant
Inter-Tel Technologies, Inc., Longwood, Florida 1989 – 2001
Sr. Telecommunications Technician
Don Asher & Associates; Coldwell-Banker, Orlando, Florida 1988 – 1989
Realtor-Associate
RELATED VOLUNTEER WORK
Orlando Community Church, Orlando, Florida 1993 – 2006
Youth Group Assistant (2000 – 2006)
Sunday School Teacher (1993 – 1999)
Cub Scouts, BSA Troops 48 & 24, Orlando, Florida 1995 – 2005
Scout Parent
EDUCATION
Rollins College, Winter Park, Florida
Bachelor of Arts: English major, Writing minor May 2007
Belhaven College, Maitland, Florida
Associate of Arts December 2004
Desiree Traylor chose to attend the Hamilton Holt School because of Fred Rogers, Rollins alum and star of the world-famous children’s television program “Mr. Rogers’ Neighborhood.” In her childhood home in Cleveland, Ohio the familiar words “Would you be my neighbor?” welcomed the young Desiree as she watched television with her brothers.
People write for any number of different reasons, and in fact there may be as many inspirations as there are writers, but asking “why” brings out some common themes.
Jeseñia Brown’s positive attitude will serve her well as she moves forward into the future.